WRC Awards €1,000 for Two-Day Delay by Respondent in Responding to Remote Working Request

In the recent decision of Thomas Farrell v Salesforce (ADJ-00052842), the Workplace Relations Commission (“WRC”) found that the Respondent’s failure to respond to a request for remote working within the four-week deadline breached the Work Life Balance and Miscellaneous Provisions Act 2023 (the “Act”). Our previous article on the Act can be found here.

Facts: With the agreement of the Respondent, the Complainant had worked fully remotely since June 2023, only attending the office when needed. In May 2024, the Complainant’s line manager informed her team members that employees would be required to attend the office between three and four days per week. The Complainant submitted a formal request on 10th June 2024 to continue working fully remotely. On 11th July 2024, the Respondent responded to the request seeking more time to consider the matter. However, this was outside the four-week timeframe stipulated in the Act for an employer’s response to such a request. It was submitted by the Respondent that the delay was due to human error.

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