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how to conduct market dialogue in Denmark

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How to Conduct Market Dialogue in Danish Public Procurement: Step‑by‑step (2026)

By Global Law Experts
– posted 2 hours ago

Understanding how to conduct market dialogue in Denmark is essential for every contracting authority planning a complex or innovative procurement. Market dialogue, sometimes called market consultation or market testing, is the structured, pre‑tender engagement between a contracting authority and potential suppliers, carried out under the Udbudsloven (the Danish Public Procurement Act) to sharpen requirements, test feasibility and identify market capacity before a formal tender is published. The process is governed by EU treaty principles of transparency, equal treatment and non‑discrimination, and it must be documented carefully to withstand scrutiny by the Klagenævnet for Udbud (the Complaints Board for Public Procurement).

With revised EU procurement thresholds taking effect for 2026–2027 under Commission Delegated Regulations, contracting authorities face fresh obligations around Prior Information Notice (PIN) publication and record‑keeping that directly affect when and how a market consultation in Denmark should be planned.

Overview of the Process and Who It Applies To

Market dialogue is a voluntary, preparatory phase that takes place before the contracting authority launches a formal procurement procedure. It is not a tender procedure in itself; it is a planning tool. The Udbudsloven explicitly permits contracting authorities to seek or accept advice from independent experts, other authorities or market participants, provided that the advice does not have the effect of distorting competition or violating the principles of non‑discrimination and transparency.

Market dialogue should not be confused with the competitive dialogue procedure, which is a formal award procedure used when the contracting authority cannot define the technical or legal solution in advance. Competitive dialogue is subject to strict procedural rules, participant selection, successive rounds, confidentiality of solutions, and results in a binding contract award. Market dialogue, by contrast, sits upstream of any procedure and carries no selection or award consequences.

The process applies to all entities classified as contracting authorities under the Udbudsloven: state bodies, regional authorities, municipalities, bodies governed by public law, and, under separate utility‑sector rules, entities operating in water, energy, transport and postal services. Any procurement that is likely to exceed the applicable EU threshold should consider market dialogue as part of its planning phase, particularly where the subject matter involves emerging technology, welfare services, construction or complex IT systems. The Business in Denmark procurement‑rules guidance published by Virk confirms that Danish practice actively encourages early market engagement as a means of reducing tender risk and improving the quality of specifications.

Eligibility and Prerequisites for Market Dialogue

Before launching a market consultation, a contracting authority must confirm two things: first, that it is subject to the Udbudsloven (or the relevant utility‑sector rules); and second, that it will observe the treaty principles throughout the engagement.

The three overarching principles that apply at every stage of the market dialogue process are:

  • Transparency. All relevant information shared with one supplier must be made available to all suppliers on equal terms. Any PIN or industry‑day invitation should be published openly.
  • Equal treatment. No supplier may receive preferential access to the contracting authority’s thinking, internal scoring methodology or evaluation criteria.
  • Non‑discrimination. Suppliers from any EU/EEA member state, and from countries with applicable trade agreements, must be entitled to participate on the same terms as Danish suppliers.

Market dialogue can be held at any point during the procurement planning phase, from initial needs analysis through to the final drafting of tender documents. However, the most productive window is typically between the completion of a needs assessment and the drafting of technical specifications. Starting too early risks gathering information that is obsolete by the time the tender is published; starting too late risks the perception that supplier input has already been baked into the specifications, creating a complaint risk before the Klagenævnet for Udbud.

Where the estimated contract value is likely to exceed the EU thresholds, revised for 2026–2027, the contracting authority should plan for a Prior Information Notice on Tenders Electronic Daily (TED) and factor in the associated publication lead times. An ESPD (European Single Procurement Document) is not required during market dialogue itself, but the contracting authority should begin preparing its ESPD selection criteria so they can be tested informally during supplier conversations.

How to Conduct Market Dialogue in Denmark: Step‑by‑Step

The following market dialogue steps represent the recommended sequence for Danish contracting authorities. Each step identifies who is responsible and the typical duration. The timeline table below summarises the full process at a glance.

Step Who does it Typical duration
1. Decide objectives and governance Procurement lead + legal counsel 1–2 weeks
2. Conduct desk‑based market analysis and draft PIN / soft notice Procurement team + project SME 2–4 weeks
3. Prepare engagement materials (RFI, non‑disclosure rules, agenda) Procurement team + legal 2–4 weeks
4. Publish PIN / soft notice and invite suppliers to industry day Procurement admin 2–6 weeks before event
5. Conduct industry day / workshops / bilateral meetings Procurement + SMEs + invited suppliers 1–3 days (event) + 2–4 weeks (written responses)
6. Analyse responses and update procurement strategy / tender documents Procurement lead + legal + project SME 2–4 weeks
7. File and retain market dialogue record Procurement + legal records officer Ongoing, retain until contract expiry + complaint limitation period

Step 1, Decide Objectives and Governance

The procurement lead should produce a short Market Dialogue Plan that states the purpose of the engagement (for example, validating technical feasibility, identifying potential subcontractors, testing pricing assumptions), the governance structure (who may speak with suppliers, who signs off on materials) and the rules for managing confidential information. This plan is the contracting authority’s primary evidence that the dialogue was planned, proportionate and compliant. Legal counsel should review the plan before any external contact.

Step 2, Conduct Desk‑Based Market Analysis and Draft PIN or Soft Notice

Before engaging suppliers directly, the procurement team should review publicly available information: existing framework agreements, published market reports, supplier websites and previous tender outcomes. This analysis shapes the questions the authority will ask and identifies gaps in knowledge. Where the contract is expected to exceed the applicable EU threshold, the team should begin drafting a Prior Information Notice for publication on TED and the national e‑procurement portal. Even below the threshold, a soft notice published on the authority’s own website or a national portal can widen the pool of respondents and strengthen the transparency record.

Step 3, Prepare Engagement Materials

The engagement package should include a Request for Information (RFI) questionnaire, a summary of the project scope, clear non‑disclosure rules and a deadline for written responses. Non‑disclosure rules should specify which information is confidential (and in which direction) and what information will be shared publicly. All materials should be reviewed by legal counsel to confirm they do not inadvertently commit the authority to a particular technical approach, pricing level or contract structure.

Step 4, Publish PIN or Soft Notice and Invite Suppliers

If the contract value exceeds the 2026 EU threshold, publish the Prior Information Notice on TED. Regardless of thresholds, publicise the market consultation as widely as possible, through the national e‑procurement portal, industry associations and the authority’s website. The invitation should state clearly that the engagement is non‑binding, that participation confers no advantage in any future tender, and that all information received will be treated in accordance with the stated non‑disclosure rules. Invitations to bilateral meetings should be offered on identical terms to all suppliers who express interest.

Step 5, Conduct Industry Day, Workshops or Bilateral Meetings

This is the core of the market testing procurement phase. Format options include open industry days (presentations followed by structured Q&A), workshops (facilitated group discussions) and one‑to‑one bilateral meetings. Whichever format is chosen, the authority must keep formal minutes of every session, including an attendance register, the questions asked, the answers given and any follow‑up commitments. Where bilateral meetings are used, the same set of questions should be put to each supplier to avoid the perception of selective disclosure. Written supplier responses should be requested within a fixed deadline and stored in the procurement file.

Step 6, Analyse Responses and Update Procurement Strategy

The procurement lead and project SME should synthesise supplier feedback into a summary report, identifying themes, feasibility findings, pricing indications and risks. This report should explicitly state how (if at all) the tender documents or evaluation criteria will be adjusted as a result of the dialogue. The report is an internal document, but it forms part of the procurement file and may be reviewed by the Klagenævnet for Udbud if a complaint is filed. Any supplier whose input has materially shaped the specifications should be identified, and the authority should consider whether compensating measures, such as publishing the information received, are needed to avoid distorting competition.

Step 7, File and Retain the Market Dialogue Record

The complete market dialogue record, plan, PIN or notice, RFI, invitations, minutes, supplier responses, analysis report, equal‑treatment memo, should be filed in the official procurement file. The Udbudsloven requires contracting authorities to retain procurement documentation, and the Klagenævnet may request production of any of these documents during a complaint proceeding. The record should be retained at least until the contract has expired and the complaint limitation period has run.

Required Documents and Information for Market Dialogue

The documents needed for market dialogue in Denmark can be divided into materials the contracting authority must prepare and records it must retain. The table below lists each document, who issues it and practical notes on format and validity.

Document Notes
Market Dialogue Plan (objectives, scope, governance) Issued by the contracting authority. Keep versioned in PDF or Word format. Retained until contract expiry plus complaint limitation period.
Prior Information Notice (PIN) / soft market notice Published on TED and/or national portal if above 2026 thresholds. Signals timing and scope to the market. Keep a copy of the published notice and its reference number.
Request for Information (RFI) / questionnaire Issued to suppliers via the same channel as the PIN or invitation. Standardised template with a fixed deadline for written responses.
Non‑Disclosure Agreement (NDA) or confidentiality rules Signed by all participants where confidential information is shared. Ensure equal access to non‑confidential material.
Industry day invitation, agenda and presentation slides Published openly. Retain attendance register and minutes as part of the procurement file.
Minutes and written summaries of meetings Prepare minutes for every session, industry day, workshop or bilateral meeting. Record questions asked, answers received and follow‑up actions. Essential for complaint defence.
ESPD (European Single Procurement Document) guidance Not required during market dialogue itself, but begin preparing selection criteria so they can be tested informally. Use the ESPD in the subsequent formal tender.
Equal‑treatment memo Internal document recording how invitations and content were provided on non‑preferential terms. Store in procurement file.

Contracting authorities running market dialogue for the first time should consider preparing a standardised market dialogue checklist and log to track each document and its completion status.

Timeline and Key Deadlines for Market Consultation

Effective timeline planning is critical. The following table sets out the key activities, their statutory or practical triggers, and the typical lead times that Danish contracting authorities should factor into the procurement calendar. The EU procurement thresholds were updated for 2026–2027 under Commission Delegated Regulations, which means that some contracts that previously fell below the threshold may now require TED publication, and vice versa. Contracting authorities should verify the applicable threshold values in national currency before deciding whether a PIN is mandatory.

Activity Trigger / statutory link Typical lead time
Market testing (industry day / RFI) Project design stage, before tender publication 4–12 weeks before planned tender date
Publish PIN / soft notice Contract value above 2026 EU threshold; PIN published on TED and/or national portal 30–90 days before expected tender publication (internal planning guidance)
Minimum time for receipt of tenders (after formal publication) Per Udbudsloven / EU Directive rules, depends on procedure type and whether a PIN was published 30–52 days depending on procedure (open, restricted, etc.)
Standstill period after award notification Standard EU standstill, do not enter into the contract until the standstill has expired 10 calendar days
Complaint filing windows to Klagenævnet for Udbud Depends on case type, see Klagenævnet rules 20–45 calendar days from the relevant triggering event

The practical effect of these deadlines is that a full market dialogue cycle, from decision to hold dialogue through to formal tender publication, typically spans 12–24 weeks. Contracting authorities should build this into the overall project timeline at the outset rather than treating market consultation as an afterthought.

Costs, Fees and Tax Considerations

Running a market dialogue in Denmark involves direct administrative costs and potential indirect costs if the process triggers a complaint. The table below summarises the main cost items.

Item Amount Notes
Industry day / workshop, venue, catering, administration DKK 5,000–20,000 (variable) Standard procurement budget line. VAT applies to third‑party venue and catering invoices.
Publication on TED / EU portals No direct publication fee Administrative effort to prepare and submit the notice. Staff time is the primary cost.
External legal review / procurement adviser DKK 10,000–75,000+ Recommended for complex or innovative procurements. Scope depends on project risk.
Klagenævnet for Udbud complaint fee DKK 20,000 Paid by the complainant. Refundable if the complaint succeeds. Contracting authority exposure: cost of legal defence, remedial measures and delay.

Contracting authorities should note that VAT is generally applicable to external adviser fees and venue costs but not to the TED publication process itself. The most significant financial risk is not the direct cost of running the dialogue but the cost of a Klagenævnet complaint arising from procedural errors, primarily poor documentation or unequal treatment, which can result in an award decision being set aside and the tender re‑run.

What Changes in 2026: Thresholds and Procedural Impacts

The European Commission adopted Delegated Regulations in late 2025 revising the EU procurement thresholds for the 2026–2027 period. These threshold adjustments directly affect when Danish contracting authorities must publish notices on TED and, by extension, when a formal PIN should accompany a market dialogue exercise.

How the 2026 Threshold Changes Affect Publication and Market Dialogue Timing

Threshold revisions can move contracts above or below the EU publication line. A contract that was previously below‑threshold may now require a TED notice; conversely, marginal contracts may fall below the new threshold and be subject to national rules only. The likely practical effect for market dialogue is that contracting authorities must re‑check every new procurement’s estimated value against the current threshold before deciding whether to publish a PIN on TED or limit publication to the national e‑procurement portal. Getting this assessment wrong is a common source of complaints.

Practical Checklist: Re‑Calculate Estimated Value and Decide on TED Publication

  • Retrieve the 2026–2027 threshold values. Consult the Commission Delegated Regulations and the European Commission’s Public Buyers Community summary for the applicable threshold in euros.
  • Convert to Danish kroner. Use the official exchange rate published in the Official Journal alongside the threshold regulation. Because Denmark is not in the eurozone, the DKK conversion rate matters.
  • Estimate the contract value correctly. Include all lots, options, renewals and potential extensions. Do not split contracts artificially to fall below the threshold, this is a well‑established ground for Klagenævnet complaints.
  • Decide whether to publish on TED. If above threshold, TED publication is mandatory. If below threshold, national publication rules apply, but a voluntary PIN on TED can still strengthen the transparency record and broaden the supplier base.

Industry observers expect that the 2026 procurement thresholds will prompt many Danish municipalities and regions to review their standard procurement planning templates and update internal guidance on when a PIN is required.

Common Pitfalls and How to Avoid Them

The Klagenævnet for Udbud regularly examines whether contracting authorities have distorted competition through their pre‑tender engagement. The following pitfalls are the most frequent grounds for complaints.

  • Selective disclosure to favoured suppliers. Sharing draft specifications, pricing benchmarks or evaluation criteria with one or more suppliers but not all participants is the single most dangerous error. Mitigation: publish all non‑confidential information widely, use identical question sets in bilateral meetings, and document every communication in the procurement file.
  • Insufficient minutes and records. If the Klagenævnet asks for evidence that the dialogue was conducted fairly and the authority cannot produce minutes, attendance registers or written summaries, the presumption will work against the authority. Mitigation: assign a dedicated minute‑taker for every session; require all supplier responses in writing; store records in the procurement file immediately.
  • Sharing evaluation methodology or scoring details. Market dialogue is the place to discuss objectives and broad evaluation themes, not to reveal weighting, scoring formulas or award models. Mitigation: share non‑binding evaluation criteria and objectives only; defer all scoring details to the formal tender documents.
  • Failing to check 2026 procurement thresholds before publication. Threshold errors can lead to a complaint that the contracting authority failed to publish a mandatory notice on TED. Mitigation: recalculate the estimated contract value against the 2026 threshold in DKK before every market dialogue exercise; document the calculation in the procurement file.
  • Allowing a supplier that shaped specifications to bid without compensating measures. Where a supplier’s input during market dialogue has materially influenced the tender specifications, the authority must consider publishing the information to level the playing field. Failure to do so may amount to an infringement of equal treatment. Mitigation: disclose all relevant information from the dialogue in the tender documents and allow adequate time for other bidders to absorb it.

These pitfalls are not theoretical. Klagenævnet decisions have resulted in award decisions being set aside, contracts being declared ineffective, and contracting authorities being ordered to re‑run tenders, all because of errors during the pre‑tender market dialogue phase. The Danish Competition and Consumer Authority (Konkurrence‑ og Forbrugerstyrelsen) publishes guidance on the complaint system that contracting authorities should review as part of their dialogue preparation.

Need Legal Advice?

This article was produced by Global Law Experts. For specialist advice on this topic, contact Anja Piening at NP advokater, a member of the Global Law Experts network.

Sources

  1. Retsinformation, Udbudsloven (Public Procurement Act), consolidated text
  2. Danish Competition and Consumer Authority (DCCA), Public Procurement / Danish Complaint System
  3. Klagenævnet for Udbud (Complaints Board for Public Procurement), decisions and guidance
  4. Business in Denmark (Virk), Procurement Rules
  5. European Commission, Updated Public Procurement Thresholds 2026–2027

FAQs

How should a contracting authority run a market dialogue in Denmark?
A contracting authority should follow a structured sequence: define objectives, conduct desk research, prepare engagement materials, publish a PIN or soft notice, hold an industry day or bilateral meetings, analyse responses, update tender documents and retain all records in the procurement file. All steps must comply with the transparency and equal‑treatment principles set out in the Udbudsloven.
Market dialogue should take place during the procurement planning phase, after the needs assessment and before the formal tender is published. The contracting authority must keep a Market Dialogue Plan, all invitations and communications, minutes of every meeting, written supplier responses, and an equal‑treatment memo. These records must be retained until the contract expires and the complaint limitation period has run.
At a minimum: a Market Dialogue Plan, a PIN or soft market notice (if above the applicable EU threshold), a Request for Information questionnaire, non‑disclosure rules or an NDA, industry‑day invitations and agendas, detailed minutes of all sessions, and an internal equal‑treatment memo. Each of these is set out in the required‑documents table above.
A typical market dialogue cycle lasts 12–24 weeks from the initial decision to hold dialogue through to formal tender publication. To avoid distorting competition, publish all non‑confidential information equally, use identical question sets for bilateral meetings, do not share evaluation scoring details, and document every interaction.
Yes. EU treaty principles of non‑discrimination require the contracting authority to allow suppliers from any EU/EEA member state, and from third countries with applicable trade agreements, to participate on the same terms as Danish suppliers. Invitations should be published in a way that is accessible to international participants, and materials should be available in English where the procurement scope warrants it.
Entering into a contract before the 10‑calendar‑day standstill period has expired, or failing to publish a mandatory notice on TED, can give grounds for a complaint to the Klagenævnet for Udbud. Remedies may include setting aside the award decision, declaring the contract ineffective, or imposing financial sanctions. Contracting authorities that discover a missed deadline should seek immediate legal advice and consider whether voluntary remedial steps can mitigate the risk.
Market dialogue is a voluntary, non‑binding preparatory exercise that takes place before any formal procurement procedure begins. It does not result in a contract award. Competitive dialogue, by contrast, is a formal award procedure under the Udbudsloven used when the contracting authority cannot define technical or legal requirements in advance. Competitive dialogue involves the selection of participants, successive negotiation rounds and a binding award decision.
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How to Conduct Market Dialogue in Danish Public Procurement: Step‑by‑step (2026)

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