Guidelines for Insurtech Operations in Cameroon: Navigating Compliance

Insurtech, or the convergence of insurance and technology, is altering how insurance services are delivered in Cameroon. From mobile-based micro insurance to AI-powered risk assessment, insurtech entrepreneurs are increasing accessibility, efficiency, and inclusion in a market where traditional insurance penetration is still low. However, functioning in this arena necessitates strict adherence to a multi-layered regulatory structure that ensures consumer safety, financial stability, and data security. This article provides a complete guide to managing compliance for Cameroon’s insurtech enterprises, building on crucial Inter-African Conference on Insurance Markets (CIMA) legislation, national laws, and new data protection standards.

As Cameroon’s digital economy expands, with increased adoption of mobile money and online platforms, insurtech operators must strike a balance between innovation and compliance to avoid sanctions, create confidence, and capitalize on opportunities in a market expected to grow significantly by 2030. Understanding these criteria is critical for any start-up entrepreneur, investor, or incumbent insurer looking to digitize operations.

Understanding The Regulatory Landscape
The CIMA Insurance Code, which applies to 14 member states including Cameroon, primarily governs the country’s insurance business. CIMA, founded in 1992, harmonizes insurance legislation to enhance standardization, solvency, and market integrity throughout francophone Africa. The Regional Insurance Control Commission (CRCA) under CIMA supervises oversight, licensing, and enforcement, collaborating with national authorities such as the Ministry of Finance.

Compliance in insurtech, which frequently incorporates digital distribution, data analytics, and cooperation with fintech platforms, goes beyond typical insurance regulations. If you provide payment processing or financial services, the Bank of Central African States (BEAC) requirements apply, especially for digital payments and anti-money laundering (AML). The Organization for the Harmonization of Business Law in Africa (OHADA) establishes the corporate governance framework for all enterprises.

Key principles of CIMA include:

• Solvency and Capital Requirements: Insurers must maintain a minimum share capital of CFA 3 billion for non-life insurance and CFA 5 billion for life insurance (subject to revisions). Insurtech companies that offer insurance products must demonstrate financial viability by maintaining reserves that are commensurate to liabilities.
• Consumer Protection: Policies should be transparent, with clear disclosures on terms, premiums, and claims processes.
• Sanctions for non-compliance: Violations may result in warnings, fines, operational restrictions, or license removal by CRCA.
  Although CIMA does not have insurtech-specific regulations, digital innovations such as index-based insurance or microinsurance are allowed under Book 7 of the Code, which promotes inclusive insurance products.

The Licensing and Registration Process
To begin insurtech operations, businesses must first incorporate as a limited liability company (SARL) or public limited company (SA) under OHADA legislation and register with the Cameroon Business Registration Office then obtain an insurance license from the Ministry of Finance and CIMA.
1. Application Submission: Include a business plan, financial projections, risk management strategy, and proof of minimum capital deposit in a corporate bank account.
2. Approval and Permits: Licenses vary by category (e.g., life, property, health) and must be renewed annually with audited financials. Additional approvals may be required for digital distribution and agent networks.
3. Timeline and Costs: The process about 3-6 months, with expenses changing according to firm size. Operating without a license is prohibited and carries significant consequences.
Insurtech enterprises that collaborate with existing insurers (e.g., through APIs for embedded insurance) may operate under the partner’s license but must assure joint compliance.

Data Protection and Cybersecurity Compliance
Insurtech relies significantly on data for underwriting, claims processing, and personalization, so data privacy is a critical compliance concern. Cameroon’s Law No. 2024/017 on Personal Data Protection, starting 23^rd December 2024, requires full compliance by June 2026.  This law creates a Data Protection Authority to regulate processing, with fines of up to CFA 1 billion for breaches.

Key requirements:

• Consent and Lawful Processing: Obtain express consent for data gathering, with legal reasons such as contract requirement or legitimate interests.
• Ensure data security by implementing encryption, access limits, and breach notifications within 72 hours.
• Cross-Border Transfers: Limited to countries with acceptable protection levels; otherwise, regular contractual restrictions apply.
• Appoint a Data Protection Officer (DPO) for companies that handle sensitive data, such as health or financial information.

The National Agency for Information and Communication Technologies (ANTIC) enforces Law No. 2010/012 on Cybersecurity and Cybercrime. Digital platforms must get ANTIC compliance certificates for cybersecurity requirements, particularly the post-April 2025 rules that emphasize interoperability and data protection.

BEAC regulations for insurtech with fintech features include financial data security layers such as transaction monitoring and banking secrecy.

Financial and AML Compliance
Cameroonian law and BEAC recommendations require insurtech operators to follow AML/KYC requirements. This involves conducting client due diligence, monitoring transactions, and reporting any suspicious activity to the National Agency for Financial Investigation (ANIF). Digital identity verification is critical for onboarding, in line with the 2025 digital payment requirements, which need stricter license and capital thresholds.

Challenges and Best Practices.
Common challenges include regulatory complexity, high compliance costs, and insufficient digital infrastructure. To mitigate these challenges, it is important to:

• Conduct rigorous feasibility studies and work with qualified insurers.
• Invest in solid technology to ensure data protection and audit trails.
• Work with legal specialists early to handle CIMA approvals and data law changes.
• Use ANTIC and CIMA materials to stay up-to-date on evolving rules, such as AI frameworks affecting algorithmic underwriting.

Conclusion
Navigating compliance in Cameroon’s insurtech sector requires a proactive approach that smoothly integrates insurance, data, and fintech requirements. Firms may stimulate innovation while reducing risks by putting solvency, consumer rights, and data security first. As the data security deadline of June 2026 approaches, it’s time to assess operations.